Why Choose Us
Timeous
Our team has access to an extensive volume of non stockable purchase pricing along with a vast range of SKUs, across 18 different categories, which means instant search results and fast turnarounds. This gives us the advantage of being able to turn around quotes in 8 to 12 hours!
We know from over 80 years of expertise that this kind of service can only come from experience and a customer centric mindset. It’s not just how we do it, it is why we do it.
Accurate
We don’t make promises we can’t keep. This is why we have developed pioneering software to keep us at the top of our game and integrated into core suppliers that gives us a tendered rate. This means info is always right at our fingertips.
Our dedicated divisions, means we don’t divide our time and our specialized team are experts at what they do. We quote accurately on the specific products and brands our customers ask for to ensure they get exactly what they want. In the event alternatives are offered, we ensure we provide clarity. No hidden fees, no additional admin.
Competitive
We deliver on quality, quantity and cost. We are proof that choosing the biggest and most experienced team, equates to the most cost effective solution. This is because we have the buying power, we always get the best prices and in turn offer our customers the most competitive prices.
With a dedicated fleet of vehicles, we also cut out the middleman and deliver in record time.
Our 10 Points Of Difference!
Comprehensive Infrastructure
One of the reasons our customers choose us is because we boast the largest bonded, dry and reefer stores in South Africa; and a dedicated fleet of trucks / vehicles to facilitate our all inclusive and customer centric logistic services.
Competitive Pricing
We provide the right price every time. Our prices are competitive and accurate and we deliver on what our customers request, coupled with only the best NSC quality assured products across all our stores, including:
– Imported Technical Stores (Deck; Cabin; Engine, Electrical and Safety)
– Bonded Stores, Provisions
– Perishables and Dry Stores - all listed and in agreement with ISSA & IMPA stores coding guides.
Bespoke, Extensive & Certified Technical & Safety Stores
– Anti-Piracy Equipment
– Firefighting Equipment
– Marine Electrical Equipment
– Marine Valves
– Mooring Ropes
– Personal Protective Equipment (PPE)
– Piping
– Safety Stores
In-house Added Value Services
A customer centric mindset means we know that after-hours service is a must. We offer after-hour added value services to our customers in various time Zones, pertaining to Specific Culinary Products, and Deliveries to all SA Ports, African Ports and neighboring Islands Ports.
– Clearing & Forwarding
– Imports & Exports Trade Division
– 24/7 Clearing of goods, ship spares, transportation and export to all South African ports, African ports, and neighboring islands’ ports.
Specialized Products
Of course customers should get only the finest products and exactly what they are looking for including: Vintage Wines, French Cheeses, Imported Specialities, Fresh Berries and Fancy Lettuces, Fresh Sustainable Seafood & Fish, SA Products, Game Meats, Specialized Dietary Specifics, Fresh Flowers etc.
Off-Port Limit Supply
We are dedicated to minimize risk and put our customers' logistical challenges at the forefront of how we operate. This is why we offer the best and most effective service, aided by our experience, relations with partner’s fleet of dedicated on-demand launches, distinctive handling, packing of products and communication with all parties.
An example of this is our unique NSC developed packaging solution: we receive the 1ton packing bags, pack all produce on our premises, conduct a 4 seal checking process to ensure quality control, so that launch operators can focus on what they do best. This forward thinking on-premises packing solution cuts 3 hours of offloading time, to 26 minutes.
Distinctive Cruise Liner Division
What truly distinguishes us from other ship suppliers is our unique cruise liners’ service division, which has been running successfully for over 20 years. It is committed to sourcing and supplying specialized products that fulfill the very unique needs of luxury passenger liners. It is vital that we appease the sophisticated palate of your guests, and cater for the international flavor that is themed on-board.
International Workforce
Our passionate, skilled, efficient and multilingual team communicates with our customers in English, Greek, Chinese, Spanish, and Filipino.
Our Integrated Management and IT Processing System
Tailored and designed specifically for our industry enabling us to facilitate efficient document processing, prompt replies and expedient service.
ISO
Certified in 2014, we remain the only Supplier in South Africa certified across the three current standards: 9001:2015 (Quality); 14001:2015 (Environmental) & 45001:2018 (Occupational Health & Safety. With this focus on effectively managing our supply chain, we are able to consistently meet our customers' requirements, by providing controlled quality products and services that they deserve.
